Airwallex says my Xero account isn’t connected, why is this?

If your account is not connecting, this may be because you have disconnected your account from the Xero side, or your account connection has failed.

If you wish to reconnect, simply disconnect from the Airwallex side and go through the connection set-up again.

The steps to do this are here: Xero connection how-to guide

If you continue to experience issues, please contact your customer success manager or our friendly customer support team.