About this user guide

This guide will take you through the steps required to utilise the Transfer Approval feature on the Airwallex Web App platform.

What is Transfer Approval? 

Transfer Approval is a four-eye check mechanism that allows you to put in place controls around which your team members can create and approve a transfer. The creator is responsible for creating a transfer draft, while the approver checks and approves the transfer draft.

How do I set it up?

The setting is not currently available in the Airwallex Web App, and you will need to contact our support team to enable it for your account(s).

Setting up Transfer Approval roles and users

Once the feature is enabled, you can assign different roles to users within the User Access Management under Account. 

With Transfer Approval disabled, the system role “analyst” and “admin” both allow a user to create a transfer. You can also set up new customized roles. Any user with the “Create, Edit, View” permissions is able to create a transfer. 

With Transfer Approval enabled, the system role “analyst” allows a user to submit a transfer for approval, and the system role “admin” allows a user to both submit a transfer for approval and approve a transfer.

You can also set up new customised roles. Any user with the “Create, Edit, View” permissions is able to submit a transfer for approval, any user with the “Approve” permission can approve, and any user with the “Create, Edit, View, Approve” permission can submit a transfer for approval and approve. 

 

Creating a transfer draft

Users with “Create, Edit, View” or “Create, Edit, View, Approve” permissions can submit transfers for approval.

1. Select the ‘Transfers’ tab
2. Click the “New Transfer” button
3. Choose an existing recipient or “send to someone new”
4. Enter the transfer details

5. Review the transfer request, and submit it for approval. Or, if you are a user with the “Create, Edit, View, Approve” permissions, you can create the transfer.

6. If you selected to submit for approval, you can find your created draft in the “Drafts” tab

7. If you selected to create the transfer, you can find it in the “Summary” tab

Recalling a transfer draft for modification or deletion 

Creators can remove a draft from approval by recalling the draft. The recalled draft can be deleted or recreated by “modifying” the request.

1. Select the “Transfers” tab
2. Select the “Drafts” tab
3. Find the draft you want to review and recall as needed

4. You can modify or delete the draft as needed afterward

Reviewing (approve/reject) a transfer draft

Users with “Approve” permissions can approve or reject transfer drafts.

1. Select the “Transfers” tab
2. Select the “Approvals” tab
3. Find the draft you want to review and reject/approve as needed