How to set up your employee with an Airwallex card?

 

Picture2.png

 

Picture1.png

 

How To

Setup Your First Employee Card

 

 

Create and verify your employee

Picture14.png

Go to cards and select ‘create card’

Picture12.png

Select employee card

Picture13.png

 

Enter the basic details and email for the user you created

Picture15.png

Complete the ID check page with the cardholder information and create the cardholder

Picture17.pngPicture18.png

Set any limits and create the card

Picture19.png

Success, only the cardholder will have access to the card

Picture20.png

If the cardholder status is ‘In review’ they should be active within 48 hours and can then start using their card. No need to do anything.

If the cardholder status is ‘Active’ then the cardholder can immediately use their card.

 

Set up your employee to use the card

mceclip1.png

The cardholder will receive an email to join your team and set their password

Picture23.png

If the cardholder is in an ‘Active’ status they can immediately see and use their card. If they are in an ‘In review’ status it won’t be more than 48 hours before they can use their card.

Picture24.png

 

View and manage your cardholders, employee cards and card transactions

mceclip1.png

View your cardholders under the ‘Cardholders’ sub menu item

Picture25.png

View your employee cards under the ‘Employee cards’ list

Picture26.png

 

mceclip1.png

View transactions by selecting the card or the transactions sub-menu item

Picture27.png

Other questions?

Get in touch with our customer support team.

Contact support

Powered by Zendesk