Your Airwallex Account
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Changes to the way we protect the funds shown in your wallet balance
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Two-factor Authentication
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I forgot my password, what do I do?
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How do I update details on my account? (email, phone number, 2FA preference, etc)
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How do I update my business address/trading name?
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How can I opt out of marketing notifications?
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How to manage your multiple accounts with Account Group?
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How do I open an account for my second business?
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How to set up multiple accounts under the same entity
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Making a Complaint (UK/EU Customers)
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Do you share my personal information?
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How does Airwallex keep my money safe (UK & European Customers)
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Bug Bounty Program Rules
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Can people in my organisation have different access levels?
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What do "user" and "role" mean in an Airwallex account?
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How do I resend an invitation to a new user?
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How do I manage the beneficiaries I pay?
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How can I get API connected?
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How to find your Amazon Seller ID and MWS information
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How do I find Amazon registered information?
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How do I fill in the account name for Amazon/PayPal?
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How do I create a new user on my account?
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Contact us