付款失败可能有多种原因,当您在Airwallex收到失败交易时,我们会提供失败原因,以帮助您更好地理解付款失败的原因。下表列举了您将收到的付款失败原因,并附有原因释义。
如果您对以下原因描述有任何进一步问题,请联系我们以获取进一步帮助。
错误信息(英文) | 错误信息(中文) | 原因 |
Recipient's account number or account name is invalid. | 收款方账户信息错误 | 账户名称/号码无效 |
Recipient's bank routing number is invalid. | 收款银行路由信息错误 | 银行/分行代码无效 |
Recipient's bank SWIFT code is invalid. | 收款银行 SWIFT 码错误 | SWIFT/BIC 代码无效 |
Correspondent bank information is missing or invalid. | 中间行信息缺失或无效 | 中间行信息缺失或无效 |
Bank information is invalid. | 收款方银行信息无效 | 银行信息无效 |
Account name does not match the account number. | 收款方账户信息错误 | 收款人姓名和账号不匹配 |
Currency recipient gets does not match the recipient account. | 收款账户币种与交易币种不匹配 | 账户币种不匹配 |
Recipient details are invalid. | 收款方账户信息错误 | 收款人信息无效 |
A special character was included in the recipient details. | 收款方信息不支持特殊字符 | 包含无效的特殊字符 |
Unable to process due to risk concerns. | 根据审查结果,我们无法处理您的交易 | 风险偏好原因无法处理 |
Transfer amount exceeded the transfer limit. | 本次支付超出了付款限额 | 超过交易金额限额 |
Unable to process. | 我们无法处理您的交易 | 资金不足 |
Intemediary bank fees exceed the transfer amount. | 中间行费用超出付款金额 | 中间行费用超出付款金额 |
Recipient's bank account is closed. | 收款方账户已关闭 | 账户已关闭 |
Recipient's bank account is no longer active. | 收款方账户状态异常 | 账户不活跃或休眠 |
Recipient's bank account is not able to receive funds. | 收款方账户无法收取 | 账户受限 |
Returned by the recipient. | 收款方已拒收 | 收款人请求 |
Returned by the recipient bank. | 收款银行拒收 | 收款银行退回 |
China Local transfer recipient validation error. | 收款人身份信息校验失败 | 本地转账收款人验证错误 |
China Local transfer order error. | 订单商品明细有误 | 本地转账订单错误 |
Recipient's account type is not supported. | 该银行卡账号不支持对公收款/一类卡/二类卡 | 不支持的银行卡类型 |
Company registration number should contain 9 or 18 digits. | 工商登记注册号长度应为 9 - 18 位 | 公司注册号错误 |
Recall requested. | 交易取消请求成功 | 召回请求 |
Client requested. | 交易取消请求成功 | 客户请求 |
Funding was dishonoured. | 支付被取消 | 客户请求 |
Transfer purpose is not supported. | 本次支付不支持非货贸的交易目的 | 付款目的无效 |
China Local transfer processing failure. | 收款方发卡行异常 | 发卡行错误 |