为什么我的付款失败了?

付款失败可能有多种原因,当您在Airwallex收到失败交易时,我们会提供失败原因,以帮助您更好地理解付款失败的原因。下表列举了您将收到的付款失败原因,并附有原因释义。

如果您对以下原因描述有任何进一步问题,请联系我们以获取进一步帮助。

 

错误信息(英文) 错误信息(中文) 原因
Recipient's account number or account name is invalid. 收款方账户信息错误 账户名称/号码无效
Recipient's bank routing number is invalid. 收款银行路由信息错误 银行/分行代码无效
Recipient's bank SWIFT code is invalid. 收款银行 SWIFT 码错误 SWIFT/BIC 代码无效
Correspondent bank information is missing or invalid. 中间行信息缺失或无效 中间行信息缺失或无效
Bank information is invalid. 收款方银行信息无效 银行信息无效
Account name does not match the account number. 收款方账户信息错误 收款人姓名和账号不匹配
Currency recipient gets does not match the recipient account. 收款账户币种与交易币种不匹配 账户币种不匹配
Recipient details are invalid. 收款方账户信息错误 收款人信息无效
A special character was included in the recipient details. 收款方信息不支持特殊字符 包含无效的特殊字符
Unable to process due to risk concerns. 根据审查结果,我们无法处理您的交易 风险偏好原因无法处理
Transfer amount exceeded the transfer limit. 本次支付超出了付款限额 超过交易金额限额
Unable to process. 我们无法处理您的交易 资金不足
Intemediary bank fees exceed the transfer amount. 中间行费用超出付款金额 中间行费用超出付款金额
Recipient's bank account is closed. 收款方账户已关闭 账户已关闭
Recipient's bank account is no longer active. 收款方账户状态异常 账户不活跃或休眠
Recipient's bank account is not able to receive funds. 收款方账户无法收取 账户受限
Returned by the recipient. 收款方已拒收 收款人请求
Returned by the recipient bank. 收款银行拒收 收款银行退回
China Local transfer recipient validation error. 收款人身份信息校验失败 本地转账收款人验证错误
China Local transfer order error. 订单商品明细有误 本地转账订单错误
Recipient's account type is not supported. 该银行卡账号不支持对公收款/一类卡/二类卡 不支持的银行卡类型
Company registration number should contain 9 or 18 digits. 工商登记注册号长度应为 9 - 18 位 公司注册号错误
Recall requested. 交易取消请求成功 召回请求
Client requested. 交易取消请求成功 客户请求
Funding was dishonoured. 支付被取消 客户请求
Transfer purpose is not supported. 本次支付不支持非货贸的交易目的 付款目的无效
China Local transfer processing failure. 收款方发卡行异常 发卡行错误