Why do the attempt counts differ between the payment acceptance chart and risk analytics even if I have selected similar filters?

There could be differences in attempt counts due to the chart generation logic of each respective graph:

  • Time zones: The payment acceptance chart dates are based on your local time zone while the dates on the risk analytics chart follow Coordinated Universal Time (UTC) UTC+00:00
  • Data aggregation: Risk chart can only display data up to T-2 (2 days before the current date) while the payment acceptance chart is updated for transactions beyond 24 hours ago
  • Attempts to save a payment consent: The payment acceptance chart excludes zero value payments to save a card while the risk analytics includes these