Get assistance with common queries

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  Getting Started

  How to get set up with an Airwallex account

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  Your Airwallex Account

  Managing your Airwallex account, including account groups and user access management

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  Global Accounts & Wallet

  Setting up global accounts to collect payments in multiple currencies, adding funds from your external bank, and setting up direct debits

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  Transfers & Conversions

  Making transfers to recipients domestically and internationally, batch transfers, and FX conversions

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  Bill Pay

  Managing invoice uploads, approval workflows, payments, and reconciliation for your domestic and international bills

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  Borderless Cards

  Creating, activating, and managing business and employee corporate cards for multi-currency spend

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  Expense Management

  Managing employee spend, receipt tracking, approval workflows, and expense submissions

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  Payments

  Accepting cards and local payment methods from your customers globally via payment links, or by integrating to eCommerce platforms like Shopify

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  Connections

  Setting up accounting integrations, including Xero and Netsuite, and other software integrations to get the most out of your Airwallex account