If you notice that some transactions from previous months are missing in Xero, you can use the "Sync historical transactions" feature to manually sync them for a specified date range. This feature automatically deduplicates transactions, so you don't need to worry about duplicates appearing in Xero.
How to sync historical transactions
- Navigate to Xero Bank Feed: Go to Settings > Connections. Select the Xero tile and open Bank Feed.
- Select the account to sync: Click on the account you want to sync transactions for. This will open a side panel showing your Airwallex wallet currency mapping for that account.
- Initiate the sync: At the bottom of the side panel, click "Sync historical transactions"
- Select currencies: In the Balances and currencies dropdown, search or select the currencies you want to sync historical transactions for.
Note: You can only sync historical transactions for balances and currencies you have already connected to Xero.
- Select a date range: Under Date range, specify the Date from and Date to fields
The date range must be 90 days or less per sync request
You can sync transactions from up to 365 days prior to the current date
Transactions will be synced based on your current time zone
- Confirm and sync: Click "Sync transactions". You will receive an email notification at your registered email address once all transactions have been synced
Important notes
Previously synced transactions will not be re-synced. The feature automatically deduplicates to prevent duplicate entries in Xero.
Transactions that occurred before your feed was first activated will not be automatically synced to Xero.
Syncing transactions older than 365 days from the current date is not supported, as Xero's system only accepts transactions within the past 365 days.
If you need to sync more than 90 days of history, you can run the sync multiple times with different date ranges.