I am experiencing a Xero Feed Connection error, how can I resolve this?

An existing feed connection on your Xero bank account is preventing Airwallex from syncing transactions. To resolve this issue, please follow these steps:

Option 1: Remove the existing connection feed on the Xero bank account 

  1. Navigate to "Bank accounts" in Xero by clicking "Accounting" > "Bank accounts"

  2. Locate the Xero bank account and click "Manage Account" followed by "Edit Account details"

  3. Remove the existing feed by emptying "Your Bank" field

Option 2: You may choose another Xero bank account to sync the transactions