What is a withdrawal?
A withdrawal, as known as a redemption, is a withdrawal from the Yield wallet to your cash wallet. This is completed by selling your purchased units for a monetary amount.
You cannot withdraw more than your available Yield balance.
How do I make a redemption?
- To make a withdrawal, navigate to your Yield wallet (Wallet -> Balances -> Scroll to below your Airwallex Cash wallet).
- Click on the “Withdraw” button. You can do this from the main balances page or within a selected currency Yield balance page.
- Choose the currency and input the amount you would like to withdraw then click ‘next’
- Review the information you’ve inputted and click “confirm” to submit your withdrawal request
- Congratulations! You’ve successfully submitted a Yield withdrawal.
When will my withdrawal settle into my Cash wallet?
AUD & USD withdrawals submitted before the cut off time, should settle into your Yield wallet in 1-2 business days.*
End of the Month Distribution Period:
The end of month distribution period begins after 12pm on the last business day of the month. Any withdrawal requests submitted during this period will not be processed until the distribution period has ended.
Public Holidays:
Withdrawals are not processed during NSW public holidays. For example, AUD & USD withdrawals will not be processed on Easter or NSW Labour Day public holidays.
Cut-off times
The cut-off times for AUD & USD withdrawals is 12pm AEDT/AEST.
If you submit a withdrawal after the cut off time, your withdrawal will be processed the following business day.
*Excluding the end of month distribution period. Withdrawals will not be processed until the distribution period has ended.
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