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Exact Online Bank Feed

Introduction

The Airwallex and Exact Online connection automates your financial bookkeeping by establishing a direct bank feed between the two platforms. This integration automatically syncs multi-currency wallet transactions and balances from your Airwallex account directly into Exact Online, eliminating manual statement imports and streamlining the reconciliation process.

Who can configure this connection: Owners, Admin users, and Finance Admin users. Learn more about User Access Management.

Availability: The Exact Online Bank Feed is available to Airwallex customers in the Netherlands and Belgium. Please contact your dedicated Airwallex account manager to request support for additional countries.

Exact Online integration is currently in private beta and available on request. Please contact your dedicated Airwallex account manager to enable this feature. Once access has been enabled, you can follow the steps below to complete the setup.

This setup guide covers:

 

Setup Instructions

Part 1: Prerequisites – Prepare Your Exact Online Account

Before initiating the connection from Airwallex, configure your Exact Online environment so that it is ready to receive multi-currency bank feed data. This involves two steps:

  1. Defining exchange rates for every foreign currency you plan to sync.
  2. Creating a bank journal (and corresponding bank account) for each of those currencies.

1.1 Configure exchange rates

To successfully export wallet transactions in foreign currencies into Exact Online, you must configure an exchange rate between each foreign currency and the default currency of the Exact Online company.

  1. From the home page, hover over Financial in the top navigation bar.
  2. Navigate to Analysis & Results.
  3. Under the Currency section, click Exchange rates. All existing currencies and their configured rates are listed here.



     
  4. To add a new currency, click New in the top-left corner of the Exchange Rates overview.




     
    1. In the currency field, either select the currency from the pop-up menu, or manually type the 3-letter ISO code (e.g. USD, EUR, GBP).
    2. Specify the Start Date. All transactions from this date onward will be converted using the rate provided.
    3. Define the conversion rate to the company's default currency.

Tip: You may define multiple exchange rates for the same currency by assigning different time frames. This enables precise conversion tracking aligned with rate changes.

1.2 Create Bank Journals in foreign currencies

Once exchange rates are configured, create a bank journal in each foreign currency you intend to sync:

  1. Hover over Financial in the top navigation bar.
  2. Navigate to Banking & Cash.
  3. Under Bank Accounts, select Overview. You will see a list of all existing bank accounts.



     
  4. Click New in the top-left corner of the Bank accounts overview.





     
    1. Provide the Bank account number for the journal.
    2. Enter a name in the Description field for the new bank account.
    3. Under the Advanced options > in the Currency section, click the magnifying glass icon to search and select the appropriate currency for this bank journal.
    4. Let Exact Online assign these automatically, or manually choose:
      • Journal code
      • G/L account
      • G/L Account: Unallocated. Statements imported using an Unallocated G/L Account will be marked To Be Completed in Exact Online and require manual matching — see How to match synchronised statements.

Once saved, the new bank account and its corresponding journal are available for use with transactions in the chosen currency.

Note: Repeat steps 1.1 and 1.2 for every wallet currency you plan to sync from Airwallex. If a journal does not exist for a given currency, it will not be selectable during mapping in Part 2.

 

Part 2: Initiate Connection from Airwallex

Once your Exact Online environment is prepared, initiate the connection from within your Airwallex account.

  1. Log in to your Airwallex account and navigate to Connections: Select Settings → Connections from the left sidebar. 
  2. Select Exact Online: search and select the Exact Online tile → Bank Feed. Click Connect to start the setup process. 



     
  3. Select your Exact Online instance country and click Proceed to Exact Online.



    You will be prompted to log in to your Exact Online account. Once logged in, authorise Airwallex to post transactions on your behalf and select the companies to which access will be granted.



     
  4. Map Airwallex entities to Exact Online divisions: match each Airwallex entity with its corresponding division in Exact Online, then click Continue once you have finished this step.

  5. Map each currency: map each Airwallex wallet currency to the appropriate Exact Online Journal that you created in Part 1.



    Click Complete to confirm your configuration.



    You will now see the enabled currencies for transaction synchronisation within Airwallex.

Managing Your Bank Feed Connection

How to update or disconnect the integration

To manage your existing Exact Online connection

Head to Exact Online connection home page: Navigate to Settings → Connections → Exact Online


From this page, you’ll be able to: 

  • View/update your currency mapping: Select an existing mapping to view currencies enabled, this will redirect you to the wallet currency mapping screen, where you can make changes.


     
  • Reconnect: Reauthorise to fix any connection issues. This lets you re-authorise with Exact Online and view the Exact Online user that authorised the connection. Note: the email displayed is the Exact Online user account and may be different from the underlying Airwallex user account. 


     
  • Entity Mapping: view/update which of your Exact Online divisions correspond to your Airwallex entities.
  • Disconnect: Disconnecting removes all region connections. Transactions will no longer sync to Exact Online.

How to match synchronised statements

To view bank statements imported from Airwallex for the configured bank journals:

  1. Go to Financial → Banking & Cash → Statements → To Be Completed.


     
  2. Apply the necessary filters to include transactions for the desired date range. Statement lines for the configured bank accounts will be displayed using the corresponding G/L Accounts, marked with a red dot indicating they are To Be Completed.


     
  3. Each statement line can either be Edited or Matched:
    • Edit: opens the editing window for the statement line, where an appropriate G/L Account can be assigned



      Once assigned, the status updates to Completed (green dot).


       
    • Match: links the statement line with outstanding items such as invoices.



      Once matched (or partially matched), the line is updated to Completed status.

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