FAQ: Airwallex Spend Notifications

Overview

Airwallex offers various Spend notifications to ensure you are up to date on your Expenses and Bills. These may all be managed by navigating to your profile in the top right corner and selecting the "Notifications" tab.

Spend Notification Details

Summary Notifications

Pending Task Summary

  • Description: A daily summary of your outstanding Card Expense, Reimbursement and Bill tasks from the past 30 days. Includes card expenses requiring your submission or approval and any reimbursements or Bills requiring your approval.
  • Sent: Once per day (only if you have outstanding Spend tasks)
  • Availability: Web and mobile

Awaiting Payment Summary

  • Description: A weekly summary of your Reimbursements and Bills requiring payment. Includes all Reimbursements awaiting payment and any Bills due for payment. Only sent to users with Bill or Expense admin permissions.
  • Sent: Once per week (only if there are Reimbursements or Bills awaiting payment)
  • Availability: Web only

Key Status Changes Summary

  • Description: A daily summary of any Reimbursements or Bills that have reached final approval or been paid. Admins receive notifications for all account changes, while non-admins only receive notifications for items they submitted.
  • Sent: Once per day (only if you have status changes)
  • Availability: Web only

Instant Notifications

Employee Card Expenses to Submit

  • Description: Notification to submit an expense upon incurring a new card transaction on an employee card
  • Sent: Immediately when a new transaction occurs
  • Availability: Web and mobile

Company Card Expenses to Submit

  • Description: Notification to submit an expense upon incurring a new card transaction on a company card
  • Sent: Immediately when a new transaction occurs
  • Availability: Web and mobile

Bills to Approve

  • Description: Notification to approve a bill when you are an available approver
  • Sent: Immediately when a new bill requires your approval
  • Availability: Web and mobile

Expenses to Approve

  • Description: Notification to approve a card expense when you are an available approver
  • Sent: Immediately when a new card expense requires your approval
  • Availability: Web and mobile

Reimbursements to Approve

  • Description: Notification to approve a reimbursement report when you are an available approver
  • Sent: Immediately when a new reimbursement requires your approval
  • Availability: Web and mobile