What is a withdrawal?
A withdrawal is when you withdraw funds from the Yield account to your Airwallex account. This is completed by selling your purchased units for a monetary amount.
You cannot withdraw more than your available Yield balance.
How do I make a withdrawal?
- To make a withdrawal, navigate to your Yield account (Wallet -> Balances -> Scroll to below your Airwallex Cash balance).
- Click on the “Withdraw” button. You can do this from the main balances page or within a selected currency Yield balance page.
- Choose the currency and input the amount you would like to withdraw then click ‘next’
- Review the information you’ve inputted and click “confirm” to submit your withdrawal request
- You’ve successfully withdrawn from your Yield account
You will receive an email notification confirming your withdrawal request. You’ll receive an additional email notification when your withdrawal has settled to your Airwallex account. Due to regulatory obligations, you will not be able to turn off these email notifications.
When will my withdrawal settle into my Cash balance?
USD, EUR & GBP withdrawals submitted before their respective cut off times, should settle into your cash balance in 1 business day (T+1).
HKD withdrawals submitted before their respective cut off times, should settle into your cash balance of your Global Account¹ in 2 business days (T+2).
Please note, withdrawals are only processed on days that are not public holidays in the currency's country. For example, USD withdrawals will not be processed on US public holidays.
Cut-off times
Processing cut off times apply to all unit classes and are dictated by the currency. If you submit a withdrawal after the cut off times indicated below, your withdrawal will be processed the following business day.
| Unit class currency | Cut off time | HK cut off time (GMT+8) |
| 🇭🇰HKD | 12:00 GMT+8 (Hong Kong) | 12pm |
| 🇪🇺EUR | 13:00 GMT+1 (Luxembourg) | 8pm |
| 🇬🇧GBP | 12:30 GMT+0 (London) | 8:30pm |
| 🇺🇸USD | 16:00 GMT-5 (New York) | 5am (following day) |
The above table applies to business days.
¹ Global Accounts are provided by Airwallex (Hong Kong) Limited, a Money Service Operator licensed by the Hong Kong Customs and Excise Department (license number 16-09-01929).