What is a withdrawal?
A withdrawal is when you withdraw funds from the Yield account to your Airwallex account. This is completed by selling your purchased units for a monetary amount.
You cannot withdraw more than your available Yield balance.
What options are available for withdrawals?
Instant withdrawals
Instant withdrawals settle to your cash balance within seconds. Depending on your plan, there may also be a fee for instant withdrawals. There is a daily limit on instant withdrawals:
- 100,000 USD
- 100,000 EUR
- 100,000 GBP
- 100,000 HKD
Standard withdrawals
- USD, EUR & GBP withdrawals submitted before their respective cut off times, should settle into your cash balance in 1 business day (T+1).
- HKD withdrawals submitted before their respective cut off times, should settle into your cash balance of your Global Account¹ in 2 business days (T+2).
- Please note, withdrawals are only processed on days that are not public holidays in the currency's country. For example, USD withdrawals will not be processed on US public holidays.
There are no limits and no fees for standard withdrawals.
Cut-off times
Processing cut off times apply to all unit classes and are dictated by the currency. If you submit a withdrawal after the cut off times indicated below, your withdrawal will be processed the following business day.
| Unit class currency | Cut off time | HK cut off time (GMT+8) |
| 🇭🇰HKD | 13:30 GMT+8 (Hong Kong) | 1:30pm |
| 🇪🇺EUR | 13:00 GMT+1 (Luxembourg) | 8:00pm |
| 🇬🇧GBP | 12:30 GMT+0 (London) | 8:30pm |
| 🇺🇸USD | 16:00 GMT-5 (New York) | 5:00am (following day) |
The above table applies to business days.
How do I make a withdrawal?
For the New Airwallex WebApp Experience (Beta phase):
If you see "Business Accounts" in the left navigation column, you're on the new Airwallex experience. If you don't see this, then please refer to the steps outlined under "For the existing Airwallex Webapp Experience"
- To make a withdrawal, navigate to your Yield account under Business Accounts
- Click on the 'Withdraw' button
- Choose the account you want to transfer funds to
- Choose the currency and enter the amount you want to withdraw
- Review the details of the transfer, add a reference and then click ‘Create’ to submit your withdrawal
- If your company has approvals set up, the transfer will now be sent for approval. If approvals are not required, your transfer has now been created and will be processed at the next fund cut-off time.
For the existing Airwallex Webapp Experience:
If you don't see "Business Accounts" in the left navigation column, you're on the old Airwallex experience. You will be migrated to the new WebApp experience soon as we gradually roll it out.
- To make a withdrawal, navigate to your Yield account (Wallet -> Balances -> Scroll to below your Airwallex Cash balance)
- Click on the 'Withdraw' button. You can do this from the main balances page or within a selected currency Yield balance page
- Choose the currency and input the amount you would like to withdraw then click ‘Next’
- Review the information you’ve inputted and click 'Confirm' to submit your withdrawal request
- You’ve successfully withdrawn from your Yield account
You will receive an email notification confirming your withdrawal request. You’ll receive an additional email notification when your withdrawal has settled to your Airwallex account. Due to regulatory obligations, you will not be able to turn off these email notifications.