The reason you are seeing these errors is that our attempt to sync data to the connected Xero bank account has failed. The bank account is not in an active state, which is likely due to it having been either archived or deleted in Xero.
You will first need to confirm whether your bank account has been archived or deleted. To do so, log in to your Xero organisation and check your list of archived accounts. If your bank account shows up in the archived accounts list, then it was archived. If it does not show up in the list, then it means that the bank account was deleted.
To restore a connection to an archived bank account, follow these steps.
Step 1: In Xero, restore the bank account
Step 2: In Airwallex, return to the account mapping page. You do not need to make any changes to the mapping, simply save the existing mapping. This should resolve the error.
To fix the connection error when the bank account was deleted, you must go to Airwallex’s edit account mapping page and select another Xero bank account.