Delete Draft Bills

You can delete bills in the following status: Draft, In Approval, Awaiting Payment, Rejected. You cannot delete bills in the following status: Scheduled, Payment in Progress, Paid.
Bills with any partial payment recorded cannot be deleted. This prevents breaking links between bills and payments.
Drafts created via your Bills inbox (email forwarding) can be deleted the same way as any other draft. If the same invoice keeps being forwarded, new drafts may reappear until the forwarding or sender behaviour is adjusted in Settings.

Go to the Bills page in the Airwallex web app.
Locate the bill with status Draft.
Select the checkbox next to the bill, choose Bulk delete, and confirm. You can use Bulk delete for one or multiple drafts.

On the Bills page, select the checkboxes for all draft bills you want to delete.
Click Bulk delete and confirm to remove them at once.

Draft bills created by sending or forwarding invoices to your organisation’s Bills inbox appear as Draft and can be deleted using the same steps above.
To prevent re‑creation, review your Bills inbox settings (including external sender permissions) or update your mail forwarding rules.

Delete is greyed out or unavailable? Confirm the bill is in Draft and has no partial payment recorded. Bills with any partial payment cannot be deleted.
Deleted drafts “come back” later? This typically indicates an email loop or repeated vendor sends to your Bills inbox; adjust forwarding or sender permissions to stop new drafts.
Unsure about permissions? Ask a Bill Admin to perform the deletion or to review role and Bills inbox settings.

Can I delete a bill that’s partially paid? No. Deletion is blocked once any partial payment is recorded.
How are draft bills created? Drafts are created when you start a bill and save it to finish later, or when invoices are sent to your Bills inbox.
Who can configure the Bills inbox? Bill Admins can set up and manage the Bills inbox, including external sender controls.

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