Follow these steps to turn on Billing and prepare your account for live charging.
Configure Billing settings (recommended first step)
- Set default values that pre‑fill new invoices/subscriptions: billing entity, currency, days until due, and payment account.
- Configure subscription failure handling (built‑in dunning): Airwallex retries up to four times (T+1, T+2, T+5, T+7) and you can choose the final action (cancel or keep UNPAID).
- Enable customer communications (e.g., invoice reminders, payment succeeded/failed). Emails are sent only if the customer record has a valid email address.
Decide your billing approach
- Invoicing for one‑off purchases, or Subscriptions for recurring charges.
Prepare your catalog and records
- Create Products (what you sell) and Prices (amount, currency, frequency, configuration).
- Use clear, customer‑friendly names as these appear on invoices.
- Record each generated Price ID; it’s required if you use APIs or embedded elements.
Decide how you’ll collect customer details and payments
- No‑code: Create customers, invoices, and subscriptions in the web app.
- Hosted Billing Checkout: Direct customers to an Airwallex‑hosted page that captures customer info and sets up an invoice/subscription for you.
- Low‑code/custom: Use Embedded Elements or APIs. If you create invoices/subscriptions via web app, Embedded Elements, or API, you must create a Customer record.
Enable online payments (optional but recommended)
- Activate Airwallex Payments to accept cards and 160+ alternative payment methods globally.
- Review supported currencies and note that some payment methods do not support all currencies.
Create your first invoice or subscription
- Invoicing: Select a Customer, add line items using the correct Product and Price, choose how payment will be collected (online or out‑of‑band), and send the invoice.
- Subscriptions: Select a Customer, add Product/Price items, and rely on automated invoice generation and payment each cycle.