How do I update my business address/trading name?

Changing your business address/trading name is an easy process with Airwallex.

Depending on whether you are a sole trader or a company, we may need relevant documents to verify the address before updating our system.

If your business is a Sole Trader or Sole Proprietorship:

Contact our customer support team with your query along with relevant documents such as a utility bill or a bank statement, which will help the team verify the new business or trading name.

If your business is a Company:

You need to have the address or trading name updated on ASIC before we can make any changes. If your address hasn’t been updated on ASIC yet, our Customer Support team will require your lodgement letter from ASIC. 

If you don’t have the relevant documents and your address hasn’t been updated on ASIC yet, we won’t be able to update your address just yet. Feel free to come back to us at a later date with an updated address or documents and we’ll be able to make the change for you.

In order to update your business address or trading name, please contact our customer support team and attach any relevant documents, and they’ll be able to make those changes for you.

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