This article explains the steps you'll need to take in order to update or change your business address or trading name, depending on where your business is registered.
Australia
Depending on whether you are a sole trader or a company, we may need relevant documents to verify the address before updating our system.
If your business is a Sole Trader or Sole Proprietorship:
Contact our customer support team with your query along with a utility bill or a bank statement, which will help the team verify the new business or trading name.
If your business is a Company:
You need to have the address or trading name updated on ASIC before we can make any changes. If your address hasn’t been updated on ASIC yet, our Customer Support team will require your lodgement letter from ASIC.
If you don’t have the relevant documents and your address hasn’t been updated on ASIC yet, we won’t be able to update your address just yet. Feel free to come back to us at a later date with an updated address or documents and we’ll be able to make the change for you.
In order to update your business address or trading name, please contact our customer support team and attach any relevant documents, and they’ll be able to make those changes for you.
Europe
If your business is a Sole Trader or Sole Proprietorship:
To update the address for your EU-registered sole trader or sole proprietorship business, we will need an official document indicating the change in address. This can be a utility bill, bank statement, rental agreement and/or lease agreement. All types of documents will need to have been issued within the last 3 months.
If your business is a Company:
To update the address for your EU-registered company (Limited company/LLP), we will need an official document indicating the change in address from the national business registry. The document should be up to date indicating the recent changes.
Hong Kong
In order for us to change your address for your HK-registered business, we will require an official document (such as a utility bill or a bank statement) that clearly shows the current address you wish to change to.
Singapore
In order for us to change your address for your SG-registered business, we will require an official document (such as a utility bill or a bank statement) that clearly shows the current address you wish to change to.
United Kingdom
In order for us to change the address for your UK-registered business, we will require an official document indicating the change in address from Companies House. Once you have this, please contact our customer support team who will be able to make this change.
United States
In order for us to change your address for your US-registered business, we will require an official document (such as a utility bill or a bank statement) that clearly shows the current address you wish to change to.