Unsupported Industries

Airwallex does not provide services to businesses that engage in, or support transactions involving, the activities below.

The Acceptable Use Policy sets out these prohibitions and separately describes activities that require Airwallex's approval. Review the policy for the full rules and conditions.

Activities we do not support

  • Adult content and related services

  • Gambling services and games of skill where they are illegal or offered without the required permits or licences

  • Illegal drugs and controlled substances

  • Counterfeit or unauthorised goods

  • Weapons manufacturing, sales and supplies

  • Payday and predatory lending

  • Hate speech and discrimination

  • Ponzi schemes, pyramid schemes, multi-level marketing and telemarketing

  • Sale, distribution and trade of endangered animal species

  • Sale, distribution and trade of archaeological and cultural relics

  • Sale of access to cyberlockers or remote digital file-sharing services

  • Human remains and body parts, except in limited cases for government-sponsored programmes under strict regulatory oversight, as described in the Acceptable Use Policy

  • Transactions made for no genuine commercial purpose

  • Offering regulated financial services, directly or indirectly, without a valid licence or registration

  • Sale and distribution of products or services without the permits or licences required where they operate

  • Other businesses or transactions outside Airwallex's risk appetite, based on internal policies, banking partner policies or payment network policies

If you are unsure whether your business activity falls within these categories, review the Acceptable Use Policy before applying for an account or using Airwallex services.

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