Please read our guide below to find the answers to all your transfer notification questions.
How does Airwallex notify my recipients?
If you would like your recipients to get notified, you can contact our support team to set it up for your account(s). When this notification is enabled, an email will be sent to the email address in the recipient’s details, so remember to add an email address for your recipient when you make a transfer.
How do I set up transfer notifications for myself?
You can go to User profile > Notifications to subscribe to the Transfer emails. The available types of notifications are determined by your user permission.
Note that the conversion creation email is sent to the business's primary contact email address in the account settings. If you haven’t received any email after creating a transfer, check your spam folder in case it’s been sent there. You can contact our customer support team to set it up for your account(s).