NetSuite Bill Pay is offered via our partner PKF - please visit their website to get started

Please note, the NetSuite Bill Pay integration is not currently available for customers based in the UK or EU. 

What is Bill Pay?

NetSuite allows you to track your payables by entering bills as they arrive from vendors. Bill Pay allows you to pay those bills in NetSuite by drawing from funds in your linked Airwallex account. You are able to pay both domestic and international bills via the Airwallex/NetSuite bill pay feature. You will be able to choose which wallet currency balance you want to use to pay your international bills from, with the same FX pricing as you have on your Airwallex account. 

 

How to set-up the Airwallex connection to NetSuite Bill Pay work?

Please contact PKF here to get started. The instructions below will help you set up once PKF have provisioned the bundle to your account.

From your NetSuite installation, install bundle ID 417516. When you go to pay a bill in Netsuite, you will see an option to "Connect to Airwallex"; upon clicking this button, you will be directed to log in to your Airwallex account and grant permissions to NetSuite to make payments on your behalf. After that, you will be redirected back to NetSuite to complete your bill payment. 

 

When will payments leave my account when using Bill Pay?

Payments will leave your account on the day that you choose to pay the bill on NetSuite. If the date you choose for us to send your transfer falls on a holiday or non-working day for your recipient’s currency, then we’ll send the money on the next working day. For more information, consult our guide on Transfer Dates.

 

What payment methods can I use with Bill Pay?

Payments for Bill Pay are deducted directly from your selected wallet balance. The payments will be sent to your vendor via different banking and local payment methods, depending on the country and currency you choose. For more information, consult our guide on Payouts.

 

What FX rate is used to pay an international bill?

The FX rate used to pay your bill (if paying in a different currency) will be taken at the time of payment. We do not offer the ability to lock in FX rates (including at the time of bill creation). 

 

The bill payment functionality isn’t working, what should I do?

Please contact Airwallex support if you are unable to pay a bill from your selected wallet balance.