What do the different expense statuses mean?
Expense statuses provide a way for users to quickly see at a glance which expenses require their attention.
Incomplete
This status indicates that an expense has not been submitted yet for review. All users with access to the expense will see this status.
Ready for review
This is the status that only the next approver(s) on an expense see once the expense has been submitted to them for review.
In review
This is the status that users see on expenses that are currently going through review but do not require their action. For example, cardholders see this status after they submit expenses. Approvers see this status on expenses after they’ve already given their approval and the expense has now moved on to the next approver.
Resubmit needed
This status indicates that an approver has reviewed the submitted expense and requires the cardholder to submit again, usually due to errors with the previous submission. All users with access to the expense will see this status.
Approved
This status indicates that the expense has gotten all approvals required. For accounts that have the accounting integration set up, once approved, the expense information will subsequently be synced to the accounting system. All users with access to the expense will see this status.
Synced
This status indicates that an expense has successfully finished syncing to the accounting system. Only an admin would see this status.
Sync failed
This status indicates that an expense has failed to finish syncing to the accounting system. Only an admin would see this status.
Archived
This status indicates that an admin has chosen to archive this expense and not process the expense through Airwallex. Only an admin can mark an expense as archived, but both cardholders and admins would see this status. Archived expenses can be restored to their previous status by an admin.