How to install and use the Airwallex Invoice Payments plugin on Netsuite

You can install the “Airwallex Invoice Payments” plugin on NetSuite, which allows you to embed payment links into your invoices generated via NetSuite.

A payment link is a URL that can be sent to your customers. Once clicked, this link will direct your customers to an Airwallex payment page. Successful payments will automatically be added to your Airwallex account.

Installation Guide

You can refer to the following instructions to install and use our Invoice Payments bundle.

Step 1. Search for bundle ID 486226 “Airwallex Invoice Payment” (Customization > SuiteBundler > Search and Install Bundles) and install to your NetSuite instance

Screenshot 2023-10-19 at 10.08.39 AM.png

Step 2. Go to Setup > Company > General preferences > Custom preferences. Under the Airwallex Invoice Payment section, select the appropriate accounts in NetSuite for each of these fees.

Invoice payment_0.png

Step 3. You will also need to set up the appropriate Airwallex URLs. If you are testing the bundle using your demo Airwallex account, please fill in the following:

Otherwise, if you are linking your production Airwallex account, please fill in the following

Step 4. To initiate connection, click the “Airwallex Connection Overview” and click “Set Up” in the Invoice Payment card

NS invoice payment connection.png

Screenshot 2024-03-07 at 16.28.05.png

Step 5. Before you connect your Airwallex account, please configure the following settings:

  • Select a NetSuite subsidiary to connect your Airwallex account to
  • Select the settlement bank account(s) in your NetSuite, you can select multiple settlement bank accounts if you settle in multiple currencies
  • Specify a default settlement bank account which will be used for non like-for-like settlements

NS invoice payment link account.png

Invoice payment_3.png

Invoice payment_4.png

Step 6. In the connected state, you can click “Update Settlement Settings” to update the settlement bank accounts.

NS connection set up.png


Step 7. Create an invoice in NetSuite by entering the required fields. Ensure that the “CREATE AIRWALLEX LINK” checkbox is checked.

Invoice payment_5.png

Step 8. Once you click “SAVE” to create the invoice, an Airwallex payment link is generated. This payment link can be embedded in your invoices.

Invoice payment_6.png

Step 9. Once the payment is successfully made by your customer, the invoice status will be marked as “PAID IN FULL” and the invoice payment amount will be credited to your NetSuite accounts upon settlement.
Invoice payment_7.pngInvoice payment_8.png

Can I customise my Payment Link?

You can customise the following fields via the Airwallex Webapp. Navigate to the ‘Get Paid’ tab and then ‘Settings’.

  • Logo displayed at the top of your payment link
  • Support email and phone number displayed in the receipts emailed to your payers

When will I receive payment via payment links?

You will receive an email notification as soon as the payment is made. Once the payment is received by Airwallex, the settlement timeline into your account depends on the reserve terms you have chosen. For more information please see our article What is a reserve, why do I have one, and how much is it?

What payment methods can my customers use when paying me via the payment links feature?

Your customers can choose to pay with credit or debit cards (Visa, Mastercard, UPI) and local payment methods such as WeChat Pay and Alipay.