How to use Global Accounts for Direct Debit Payouts

Airwallex Global Accounts now support direct debit payouts. You can provide your Global Account details to pay both one-time and recurring bills such as taxes or utilities. 

Direct debit is now supported by USD, AUD and GBP Global Accounts located in the United States, Australia and the United Kingdom.

This capability is not enabled by default for all Global Accounts. To check if the capability is enabled for yours, please follow the guide below.

How do I know if my Global Accounts support direct debit?


Step 1. Check if your existing USD, AUD or GBP Global Accounts support direct debit

1.1 Navigate to your Global Accounts in the sidebar.

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1.2 Select a Global Account, verify whether “Payout via direct debit” is enabled or disabled in the “Account capabilities” section. 

If it shows your Global Accounts supports direct debit, you are good to go!

If not, follow the next step to create a new Global Account.

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Step 2. Create a new USD, AUD or GBP Global Account and check if the Global Account you wish to create supports direct debit

2.1 From the Global Accounts section, click on Create Global Account. 

2.2 Select the USD, AUD or GBP Global Account located in the United States, Australia or the United Kingdom

2.3 Click on the information icon next to the Global Account location to check if the Global Account supports direct debit.

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If it shows your Global Accounts support direct debit, you are good to go once the new Global Account is created successfully!

If not, please contact your Airwallex Account Manager to enable this capability before you create the Global Account.

How to payout via direct debit?

To payout via direct debit, simply share your Global Account details with the party you wish to pay, and authorise the external party to direct debit funds against your Global Account. At the time the direct debit occurs, please make sure you have sufficient balance in the currency for the payout. Otherwise, your transaction will be rejected. If the payout fails, you may still be responsible for fulfilling your obligation to the external party.

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