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  1. Airwallex Help Centre
  2. Your Airwallex Account
Your Airwallex Account
  • Information regarding Silicon Valley Bank
  • How do I receive my Rewards?
  • Changes to the way we protect the funds shown in your wallet balance
  • Two-factor Authentication
  • I forgot my password, what do I do?
  • How do I update details on my account? (email, phone number, 2FA preference, etc)
  • How do I update my business address/trading name - Australia
  • How do I access account statements?
  • How can I opt out of marketing notifications?
  • How to manage your multiple accounts with Account Group?
  • View all

I forgot my password, what do I do?

If you forget your password, please follow the steps below:

  • Select to reset your password from the login page
  • Enter your registered email address or mobile number
  • Select ‘Next’
  • We will send instructions to your email to reset your password

Can't find your answer?

Our customer support team is here to help.

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Airwallex Help Centre
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