How do I resend a card invitation?

If you've just created a new card for a brand new user on your Airwallex account, they'll have received 2 emails from us:

  1. Invitation to join your Airwallex account
  2. Notification that you've created a card for them

The link in the email inviting them to join your Airwallex account expires after 14 days.

In order to resend that invitation, follow these steps:

Step 1. Click into Account > User Management in the menu on the left. Find your user and click the 3-dot button.



Step 2. Click 'Resend invitation'.


Step 3. Your user will receive a new email. Ask them to click 'Join account' in the email to begin signing up!