How do I resend an user invitation?

This article explains how you can resend an invitation to your Airwallex account to a new user so that they can access the account.

If you've just created a new card for a brand new user on your Airwallex account, they'll have received 2 emails from us:

  1. Invitation to join your Airwallex account
  2. Notification that you've created a card for them

The link in the email inviting them to join your Airwallex account expires after 14 days.

To resend that invitation, follow these steps:

Step 1. Click on Account > User Management in the menu on the left. Find your user and click the 3-dot button. Click ‘Resend invitation’.

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Step 2. Your user will receive a new email. Ask them to click 'Join account' in the email to begin signing up!

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