Why am I not able to see Payment Links in my Airwallex account?

There can be two reasons why you are unable to see Payment Links in your account:

  1. You do not have enabled Payment links enabled for your account. Please reach out to your account manager to have this enabled if you have already not done so.
  2. If you have enabled Payment links for your account, then you might not be able to see Payment links if the your user account does not have the permissions to view/edit Payment Links.  


Please follow the below steps to check user permissions to view Payment Links:

  1. Please check the permissions for your account under Account>User Management>Your Username

  2. Ensure you have at least "Viewer" permissions to be able to view Payment Links