This article explains how to submit B2B sales order information to maintain and increase your local CNY transfer limit when making offline B2B trade declarations for transfers to mainland China.
Offline B2B order declaration applies to businesses that conduct trade with mainland China through offline (non-platform) channels. This feature requires account activation by your account manager before you can access it.
Before you start
Your account must be activated for the China Local (Offline B2B Trade Declaration) transfer method. Contact your account manager if you are not sure whether this has been set up.
You must have accurate trade documentation, including customs declarations or fulfilment documents, before submitting orders.
How your transfer limit is determined
Your transfer limit for offline B2B CNY transfers equals the total value of sales orders you have submitted that have been matched to settled incoming deposits. You can view your current limit through:
In the left sidebar, select the Business Accounts.
Select the CNY repatriation tab at the top of the page.
Select the account and you can see the Available transfer limit on the top of the account page.
Steps to submit order information
Step 1: Create sales orders
In the account page, select the Add new order button the top right.
Follow the on-screen instruction to create a new sales order.
Fill in the order and customer information accurately and in full.
Select the Create button to complete.
Step 2: Add fulfilment information
Open the sales order you created.
On the order details page, select the Add fulfillment button on the top right.
In the new fulfillment page, attach fulfilment documents: customs declarations or fulfilment records that evidence the goods were exported.
Select the Add button to complete.
Step 3: Match orders to incoming deposits
When an incoming deposit arrives that is eligible for your offline B2B quota, Airwallex notifies you by email and SMS. You must match the corresponding sales orders to the deposit.
Only orders in the same currency as the incoming funds can be matched. Ensure your orders are in the correct currency before attempting to match.
Once matched, Airwallex reviews the deposit against your matched orders before settling the funds to your Borderless Cash account.
Viewing your available limit
After matching and settlement, your available transfer limit updates to reflect the total value of matched and settled orders. You can reuse the same order information for both deposit limit and payout limit purposes if the goods were properly exported and imported in accordance with regulations.
Common issues
I cannot find the CNY repatriation tab or the Add new order button
This module requires specific account configuration through your account manager. If you cannot locate it, contact your account manager to confirm your setup is complete.
My order currency does not match the incoming deposit
Only orders in the same currency as the incoming funds can be matched. If there is a currency mismatch, you will need to ensure future orders are created in the correct currency, or contact your account manager for guidance.
My deposit arrived but I have not received a notification to match orders
Check your email and SMS for a notification from Airwallex. If no notification was received and the deposit has not settled within 1–2 business days, contact Airwallex support via Kai.
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