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Freeze a card: https://help.airwallex.com/hc/en-gb/articles/900003825026-How-do-I-freeze-or-cancel-my-card

This can be found in the Airwallex platform.

Provide either a short reference, payout ID or request ID to assist in investigating the payout issue

Please enter the details of your request to help us work through your query.

You can find this in your profile tab under "Accounts"

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