Welcome to Airwallex Help

For existing customers, personalised help is available inside the Airwallex app. Log in here: www.airwallex.com/app

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Freeze a card: https://help.airwallex.com/hc/en-gb/articles/900003825026-How-do-I-freeze-or-cancel-my-card Dispute card transaction: https://form.typeform.com/to/GbfHMA2S

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Office locations

Melbourne

Level 7/15 William St. Melbourne, VIC 3000, Australia

Shanghai

Tower A, Level 18, 838 South Huangpi Road, China Overseas International Center, Shanghai

London

Floor 1, Wells and More, 45 Mortimer Street, W1W 8HJ London

Beijing

Room1501-1506, 15th Floor, South Tower of CP Center, No.20 Jin He East Avenue, Chaoyang District, Beijing

Hong Kong

34th Floor, Oxford House, Taikoo Place, 979 King's Road Quarry Bay, Hong Kong SAR

Shenzhen

33rd Floor, Block D, China Resources Land Building, Nanshan District, Shenzhen, Guangdong, China

Singapore

1 Wallich St, #20-01 Guoco Tower, 078881, Singapore

San Francisco

188 Spear St, Floor 9 San Francisco, CA 94105 United States

Tokyo

Level 2&3, Marunouchi Nijubashi Building 3-2-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

Xi'an

Unit 1303 T5, Lai An Center, 1111 Yanzhan Road, Qujiang New District, Xi'an, Shaanxi, China

Amsterdam

Keizersgracht 127, 1015CJ Amsterdam , The Netherlands

Kuala Lumpur

Level 8, Mercu 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur

Toronto

240 Richmond St W, Toronto, ON M5V 2C5, Canada

Tel Aviv

Airwallex, Rooms 3rd floor (Reception) Yitzchak Sade 8, Tel Aviv, Isreal

Paris

Morning, Laffitte, 34 Rue Laffitte, 75009 Paris, France

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Office locations