Get support

We have a dedicated team of support specialists ready to assist you. Leave us a message using the form below, and we'll be in touch shortly.

Please enter the details of your request to help us work through your query.

You can find this in your profile tab under "Accounts"

Add file or drop files here

    Contact our local customer support

    Canada

    +1 (855) 292-1315

    CAN customers only. Available from 8:00-18:00 PDT / PST.

    China

    +864008663888

    CN customers only. Available from 9:00-18:00 CST.

    United States

    +1 855 932 3331

    US customers only. Available from 8:00-18:00 PDT / PST.

    Office locations

    Melbourne

    Level 7/15 William St. Melbourne, VIC 3000, Australia

    Shanghai

    Tower A, Level 18, 838 South Huangpi Road, China Overseas International Center, Shanghai

    London

    LABS House 15-19 Bloomsbury Way London, WC1A 2TH United Kingdom

    Beijing

    Room1501-1506, 15th Floor, South Tower of CP Center, No.20 Jin He East Avenue, Chaoyang District, Beijing

    Hong Kong

    34th Floor, Oxford House, Taikoo Place, 979 King's Road Quarry Bay, Hong Kong SAR

    Shenzhen

    33rd Floor, Block D, China Resources Land Building, Nanshan District, Shenzhen, Guangdong, China

    Singapore

    1 Wallich St, #20-01 Guoco Tower, 078881, Singapore

    San Francisco

    2 Embarcadero Center, 8th Floor San Francisco, CA 94111 United States

    Tokyo

    Level 2&3, Marunouchi Nijubashi Building 3-2-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

    Xi'an

    Unit 1303 T5, Lai An Center, 1111 Yanzhan Road, Qujiang New District, Xi'an, Shaanxi, China

    Amsterdam

    Herengracht 168, 1016BP, Amsterdam, The Netherlands

    Kuala Lumpur

    WeWork Mercu 2, Level 40, No. 3 Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur; Office contact: +601 6299 5337

    Vancouver

    1133 Melville Street, Suite 3500 The Stack Vancouver, British Columbia, V6E 4E5 Canada

    Tel Aviv

    Airwallex, Rooms 3rd floor (Reception) Yitzchak Sade 8, Tel Aviv, Isreal