Step 1. Link your New Zealand bank account
1. Navigate to “Business Accounts” and click “Add funds”
2. Select the Borderless cash account you wish to add funds to
3. Select “With direct debit from a Linked Bank Account”
4. Fill out bank account details and agree to direct debit authority
This includes the UBOs associated with your account that you have provided to Airwallex during onboarding. Please fill out the bank account details.
If you are an existing Airwallex customer and have made deposits from bank accounts belonging to your business or UBO, we would suggest you with eligible bank accounts that you could set up direct debit with.
5. Verify your bank account
Log in to your bank account and deposit to your Airwallex account by sending funds to the account details shown on the screen.
We will use the details contained in your deposit to verify that the bank account details match the ones you have provided. After verification, your Linked Bank Account’s status will become “Active” and you will receive a confirmation email.
Any funds received will be credited to your Airwallex wallet balance, regardless of whether the verification was successful.
We will send a copy of the Direct Debit Authorisation to the bank account owner’s email address, once the Linked Bank Account is verified and your bank confirms the identification information.
Step 2. Add funds from Linked Bank Account using direct debit
1.Go to “Business Accounts” and click “Add funds”
Select the Borderless cash account you’ve linked this bank account to, and hit “Direct debit from Linked Bank Account”.
2. Enter your desired amount
Please be reminded that the amount you add is subject to a preset daily limit. To increase the preset daily limit, you can contact your Account Manager or our Support Team through our WebApp.