How to set up multiple accounts under a different legal entity

This article explains how you are able to open a separate Airwallex account for a second business, provided it has it's own registration details (i.e., legal entity). Each of your businesses will have entirely separate and distinct accounts, but you will be able to access both accounts using the same login credentials.

If you wish to open an additional account under the same business/entity, please consult this guide instead.

Legal entity

A legal entity refers to a business entity that has been duly registered with the relevant local jurisdiction. These entities are usually assigned a distinct registration number, such as the Australian Business Number (ABN) in Australia or the Company Registration Number (CRN) in China and Hong Kong.

Procedure for adding an additional account

To add another account with a new legal entity, please follow the steps outlined below:

  1. Click on your business name located in the top left corner of your webapp. A drop-down menu will appear. Select 'Create new account'.
  2. Next, provide an 'Account nickname', choose the business location, and click 'Create'.
  3. On the following screen, click 'Switch to new account' and then select 'Get started'.
  4. You will now be prompted to input all your business information and submit all the necessary onboarding documentation. Our KYC guides (Know Your Customer) will assist you in preparing for this step.
  5. Once the onboarding process is complete, you will have the ability to easily add new users, assign roles, and switch between your accounts.

Is it feasible to switch between two accounts that are currently associated with different login credentials?

If you currently have two active Airwallex accounts that you access using different login credentials and would like to consolidate them into one login, please follow the instructions provided below:

  1. Select the preferred login credentials for future use.
  2. Include the email address associated with this account as a user on your other Airwallex account.
  3. Afterwards, you should be able to locate a toggle in the top left corner. Your other account will be listed there, allowing you to switch between them as required.

For example, consider the scenario where you have two active accounts: Company A and Company B. If you wish to use the email address associated with Company A to access Company B as well, you can add the email address used for accessing Company A as a user to Company B. Afterwards, log out from Company B and you will observe a toggle within Company A. This toggle will enable you to switch between these accounts using a single login.

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