This article provides a step-by-step guide on how to establish a connection between your external bank account and Airwallex. By linking your bank account, you will be able to make direct debit deposits.
It is important to note that the option to add funds via direct debit is currently only available for selected customers with registered businesses in Australia and the United States.
Please also be aware that this guide is not applicable to customers who have been onboarded through our Airwallex Hong Kong entity. If you belong to this category, please refer to this guide.
Step 1. Navigate to 'Wallet' > 'Linked accounts'
Step 2. Select a bank account owner
On the next page, you will be presented with a drop-down that includes the names of the UBOs, directors, or other authorised persons associated with the account that you have provided to Airwallex during onboarding.
Step 3. Input your bank account details, check that the details are correct, and click 'Submit'
Please note that you may amend the bank account name so that it matches exactly against the account name recorded at your financial institution (i.e. from ABC Inc. to ABC Ltd.). However, it must still be owned by your selected bank account owner.
Step 4. Verify your Linked Bank Account
To verify your linked bank account, check your external bank account for the 2 micro-deposit amounts, which are expected to arrive no later than 2 business days. Look out for “Airwallex” in the payer name. If you do not see your micro-deposit after 2 days, please double check that the bank information (including account name and account number) you entered is correct.
When you’ve received the micro-deposit, you may go back (either via the reminder displayed on your Dashboard or by going back to the Linked Accounts page) to input the micro-deposit amounts and complete verification.