You can link an active Airwallex Global Account to PayPal so that eligible PayPal withdrawals are deposited into your Airwallex account. PayPal verifies the bank account with micro-deposits: small test amounts that you confirm in PayPal.
Before you start
You need an Active Airwallex Global Account; a Processing Global Account cannot be used.
You need an active PayPal account that supports linking a bank account in the selected currency and country. PayPal Business and personal-account availability can differ; confirm the applicable PayPal account type and country in PayPal's current guidance.
The currency accepted by PayPal must match the currency of the Global Account. Availability is account- and market-specific; confirm the selected currency in PayPal before starting.
Find Global Account details
Sign in to Airwallex.
In the left menu, select the Business Accounts menu item.
In the Accounts table, select the row for your Borderless Cash account.
On the Borderless Cash account page, select the Global Accounts tab.
In the Global Accounts table, select the row for the required currency.
Select the Show all button to reveal the full account details.
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Record the fields PayPal requests. Common examples are:
USD: Routing number and Account number;
GBP: Sort code and Account number;
EUR: IBAN and BIC.
Use the exact fields displayed for the selected currency. Do not substitute fields from another currency's account.
Link through the PayPal website
The following steps are based on PayPal's published guidance and may vary by country or account type.
Sign in to PayPal.
Select the Wallet tab or menu item.
Select Link a card or bank.
Select Link a bank account.
Search for and select the bank, or choose the manual-entry option if Airwallex is not listed.
Enter the Global Account fields requested by PayPal: use the routing/account pair for USD, the sort-code/account pair for GBP, or the IBAN/BIC pair for EUR where applicable (see [What is Global Accounts]).
Complete any PayPal authentication steps.
Wait for the micro-deposits, then return to PayPal and enter the exact amounts in the order PayPal requests.
PayPal shows the bank account as verified and linked after the amounts are accepted. If the verification window expires, restart the bank-linking flow in PayPal and follow its current instructions.
Link through the PayPal mobile app
The mobile flow may vary by app version.
Open the PayPal app and select Wallet.
Select the + button next to Banks and cards.
Select Banks.
Select Manually enter your bank details.
Enter the same currency-specific fields listed above.
Submit the details and complete PayPal's micro-deposit verification.
Common issues
Airwallex is not in PayPal's bank search: choose manual entry.
Micro-deposits do not match: enter the exact amounts, including decimal places, in the order PayPal requests.
Micro-deposits do not arrive: confirm that the Global Account is Active, that the currency and details are correct, and that the PayPal account supports the selected currency.
Currency is unavailable: select a currency supported by both the Global Account and PayPal, or contact support through Kai for account-specific guidance.
See How to create a Global Account and Which currencies does Airwallex support for Global Accounts?.