How do I get access to Airwallex's Payments product?

Airwallex provides a range of payment solutions to cater to the diverse requirements of our customers' businesses such as: Online Payments, Payment Links, Invoice Integrations.

Our product documentation further details what these solutions mean for your business and outline the various ways you can integrate and accept payments from your customers around the world with cards and 160+ alternative payment methods.

If you are a new customer who does not currently have an active Airwallex account, it will be necessary for you to register for one and submit an application to our onboarding team. To ensure that you have the necessary documents ready based on the location of your business entity, please consult our guide: Preparing KYC Documentation.

If your account is approved, the next step is to navigate to the 'Payments' tab on the left hand side menu of your webapp, click 'Get Started' and submit some more information towards an application to use this feature.

If you are an existing customer, you will need to submit some supplementary materials to access our payment acceptance product. Please navigate to the 'Payments' tab within the Airwallex Web App and select 'Get Started' to submit an application.

We have compiled a comprehensive guide on our blog that provides detailed instructions for setting up this process.

To integrate with our API, you can find all the documentation here.

Screenshot 2025-09-04 at 14.00.58.png

Airwallex supports payments acceptance for businesses registered in:

  • Australia
  • Europe (EEA countries + Switzerland)
  • United Kingdom
  • United States
  • Singapore
  • Hong Kong
  • New Zealand
  • Canada (early access)
  • Malaysia (early access)
  • Japan (early access)
  • Mexico (early access)
  • China (limited to Afterpay / Clearpay acceptance)
     
  • Some payment methods have activation restrictions based on the location where your business is registered.

Please note that available payment methods may differ by business registration country. 

For the New Airwallex WebApp Experience (Beta phase):

If you see "Business Accounts" in the left navigation column, you're on the new Airwallex experience.  If you don't see this then please refer to steps outlined under "For the existing Airwallex Webapp Experience"

Navigate to the payments tab, select "Payment accounts", then select the account that you would like to add new payment methods to.

Then, select "Payment methods", then select the payment methods you would like to add under "More payment methods", then select Activate.

For the existing Airwallex Webapp Experience:

If you don't see "Business Accounts" in the left navigation column, you're on the old Airwallex experience. You will be migrated to the new WebApp experience soon as we gradually roll it out. 

You may add payment methods through the payments tab, navigating to “Payment methods” and searching for the payment methods which you wish to activate. 

 

See the payment method overview in our product docs for the latest availability details.

If you have a business entity registered in a country that's available for early access, please reach out to your Airwallex Account Manager or our customer support team via the WebApp to get access.

Was this article helpful?

17 out of 33 found this helpful

Have more questions? Submit a request