Step 1. Link your United States bank account
1. Navigate to “Business Accounts” and click “Add funds”
2. Select the Borderless cash account you wish to add funds to
3. Select “With direct debit from a Linked Bank Account”
4. Select the bank account owner from the dropdown menu.
The external bank account must be under the name of your business that is registered with Airwallex. Linking to individual bank accounts is not supported.
5. Verify your bank account
Airwallex uses Plaid to verify your bank account information and check if your account balance can cover the transaction amount. Plaid provides a secure environment for you to connect your financial accounts. Airwallex will not have access to your bank account information. Learn more about Plaid’s commitment to consumer privacy.
You need to enter your bank credentials (i.e., username and password information) to log in to your bank account. Please note that the owner of the selected bank account must be the same as the owner you specified in Step 4. Otherwise, we may fail to verify the account.
If Plaid is not supported for your banking institution, please contact support.
6. Agree to direct debit authorization.
After successfully verifying and creating an active Linked Bank Account, you need to authorize Airwallex to direct debit from your external bank account. We will send a copy of the Direct Debit Authorization to the bank account owner’s email address.
Step 2. Add funds from Linked Bank Account using direct debit
1.Go to “Business Accounts” and click “Add funds”
Select the Borderless cash account you’ve linked this bank account to, and hit “Direct debit from Linked Bank Account”.
2. Enter your desired amount
Please be reminded that the amount you add is subject to a preset daily limit. To increase the preset daily limit, you can contact your Account Manager or our Support Team through our WebApp.