This article aims to provide you with information regarding the settlement time for direct debit deposits into your Airwallex wallet. If you require a detailed guide on how to initiate a direct debit deposit, please refer to this guide.

How long does it take?

If you initiate a direct debit from your bank account to add funds to your wallet, it usually takes 2-4 business days for the funds to be accessible in your wallet balance. The exact duration may vary depending on the rules of the local direct debit scheme and the specified cutoff time.

Initiating ACH direct debit in the United States
Initiating BECS direct debit in Australia
Initiating eGIRO direct debit in Singapore
Initiating FPS direct debit in Hong Kong
 

Initiating an ACH direct debit in the United States

This feature is currently only available for customers with businesses registered in the United States.

It usually takes 2-3 business days for Airwallex to confirm the fund settlement result from Automated Clearing House (ACH) before we can reflect the direct debit amount in your wallet. It could take up to 4 business days for the funds to arrive.

Cut-off and settlement times vary depending on the amount and where you’ve been onboarded:
 

The below illustration shows the timeline in business days from the time (T) that an ACH direct debit is initiated from Airwallex WebApp. 

Initiating a BECS direct debit in Australia

This feature is currently only available for selected customers in Australia.

Direct debit top-ups typically take approximately 3 business days to be credited to your account after initiation from your Airwallex account.

The cut-off time for direct debits is 4:00pm AEST/AEDT. Therefore, any direct debits created after this time will be initiated on the following day. As a result, your direct debit will be cleared into your account at 4:00pm AEST/AEDT on the 3rd day. In summary:

• If requested on a business day before 4:00 pm AEST/AEDT - 2 business days
• If requested on a business day after 4:00 pm AEST/AEDT - 3 business days
• If requested on a non-business day - 3 business days

However, your AUD Global Account supports deposits via NPP, which are instant. Therefore, if you would like to add funds quickly, you may want to send deposits into your Airwallex AUD Global Account via NPP bank transfers.

We are in the process of speeding up the deposit times for direct debit top ups and we hope to have them depositing a lot quicker in the future than they currently are.

Initiating eGIRO direct debit in Singapore

This feature is currently only available for customers registered in Singapore.

Amounts less than or equal to 200,000 SGD settle 24/7 in real-time via the FAST clearing system.

Amounts greater than 200,000 SGD go through the GIRO network and take 2-3 business days to settle, depending on the submission time as indicated below.

Initiating FPS direct debit in Hong Kong

This feature is currently only available for customers registered in Hong Kong.

FPS direct debit settles 24/7 in real-time via the FPS clearing system.