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Transactions & Settlement

  • How can my customers track refunds that I have initiated to them?
  • Managing disputes raised through Klarna
  • Adjustment to your pre-chargeback enrolment (December 2024)
  • What is an Address Verification Service(AVS)?
  • When can I process the refund on a disputed payment?
  • Where can I see all the payments I have received?
  • When will I receive my payments from Online Payments? When do my funds settle?
  • How to understand and reduce failed payments
  • I have questions about refunding my customers with Online Payments
  • How to manage disputes and chargebacks on your Online Payments
  • How to understand and reconcile your Online Payments Fees
  • Why do the attempt counts differ between the payment acceptance chart and risk analytics even if I have selected similar filters?
  • Why do I have varying foreign exchange (FX) rates across transactions within the same day when a transaction currency is converted to a settlement currency?
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